For new PS4 external hard drive, they won't work on the console until the disk is initialized. What's more, the extended storage device won't be recognized either if its disk file system is not supported by the PS4 system. After this, connect the external HDD to PS4 and check whether ps4 extended storage is working or not. If this does not work, you can try one of the methods given below. It is important that the external hard drive is not damaged. This trick also works when you cannot format this USB storage device as extended storage on PS4. Click "Device Manager" then expand "Disk drives". Now I have to initialize and it’s stuck at 99%. Once the PS4 is off, release the button after two beeps. Step 4. Basically, there are two situations that the PS4 external hard drive is not recognized. 1 PS4 External Hard Drive Is Not Working All the Time. ● [Fixed] PS4 Cannot Access System Storage Error Code CE-34335-8. Comments: my WD is dropped and whenever i plug in it asks me to format the Drive G? However, things could become worse if the connected PS4 external hard drive is not recognized. I have a thumb drive that I've used to move saves on my Playstation, and that works fine through the same "External Storage" menu. User Info: Rayder. Step 2: Download iBoysoft Data Recovery, a professional external hard drive data recovery software, on your computer and then launch it. Step 2. After data backup, follow steps to rebuild the database of your PS4. In some cases, when there is an issue with PS4 external hard drive not being recognized, the customer gets an alert message saying that the USB storage device is not connected, but there are also cases when there is no warning at all. You have used this external hard drive for PS4 before but it stops working now, You bought a new external hard drive for PS4 but it's not recognized, External hard drive has unallocated space, The external hard drive has no drive letter, The external hard drive has a RAW file system. For this, connect it to your PC and see if the computer is recognizing it or not. But for some reason, the hard drive might not be recognized or detected by the console. I plugged it in and when I went to Settings -> Devices -> External Storage, I get a message saying "Device not Connected" or something like that. Hope this helps someone. Now, select Option 7 - Initialize PS4 (Reinstall System Software), and then wait for the process to complete. If the PS4 external hard drive can't be recognized for working after rebuilding the database, you need to initialize this PS4. Sadly, I'm plugging it into the PS4 directly. The largest PlayStation 4 community on the internet. Summary: It's a complete guide to fix PS4 external hard drive not recognized for working issues. If after all this, your external hard drive is still not working, then go ahead to consult a technical person. Answered! But it's not detected or recognized by the PS4 system in the first place. You probably heard that files defragmenting improves your computer performance and gets rid of unnecessary files. By James Crawford , to External Device Recovery, PS4 External Hard Drive Is Not Working All the Time, PS4 External Hard Drive Suddenly Stops Working. I plugged it in and when I went to Settings -> Devices -> External Storage, I get a message saying "Device not Connected" or something like that. The database is being built and your screen will go black for a few hours. Have you tried to format the HDD from PS4 Settings? Connect the DualShock 4 controller with the USB cable to the USB-A slot. Then right-click on the unallocated space on your external hard drive and create a new volume on it. Namely, it should be FAT32 or exFAT. First, check if the PS4 external hard drive is initialized or not. It is the most trusted Windows/Mac data recovery software and is 100% Safe. As the PS4 internal hard drive has limited storage, users would like to connect an external device to a PS4 to store more games in the console. Completely unplug all cords and the power cable. USB 3.0: 2TB 2048.0: 113.5mm: 9.6mm: 135g: Seagate® Game Drive for PS4 STGD2000400 1 … Rebuilding the PS4 database involves a defragmenting to the PS4, which not only helps to make sure that it keeps working at the optimum capacity, but also solves various other issues and frees up space. Please make sure you have backed up your game save data to Online storage if the external USB hard drive can't be accessed. If the external hard drive for PS4 is showing up and recognized normally on your computer, then it's your console's fault and you need to move on checking. Plug all cords and the external hard drive back after the PS is turning on. Note: If your external hard drive for PS4 is compatible with PS4 but not gets recognized, check if it’s directly plugged into the 3.0 port of the console and no second storage device is connected. Some things say to format the drive with the PS4, but it's not even recognizing the drive to give me the option to reformat. It is appearing on my Mac, but doesn't come up in the menu on my Windows machine. • The external hard drive has a RAW file system, how to fix? Power off your PS4 and you'll see the power indicator will blink for moments before shutting down. Choose the ‘Rebuild Database’ option and press ‘X’ to initialize the process. If the connection is at fault, the external hard drive for PS4 won't even show up, let alone work normally. Tried all 3 ports. As most of PS4 external hard drive failures result from USB connections, some weird but effective tricks are mentioned on forums. After knowing your situations, let's find out the possible solutions. Though many components of the video console are the same with PC, such as CPU, RAM, and storage devices, PC offers a better and intuitive impression on the condition of your external hard drive with the Disk Management tool. Try the fixes below to solve the ps4 external hard drive is not recognized problem. After 10 minutes around, reconnect the console to power and power on the PS4. If the data is corrupted but the drive still works, check if it's still detected when plugged into a Windows computer and see if you can reformat it (use NTFS as the file system) - note: this deletes everything off of the hard drive. Copyright© 2020 iBoysoft. This post will troubleshoot all relative components, including the condition of the extended storage device, the USB connections, software issues, and the PS4 Console. Then, the following solutions will be helpful. Scenario 1: PS4 External Hard Drive Is Not Working All the Time, Scenario 2: PS4 External Hard Drive Suddenly Stops Working, Bonus: How to Recover Lost Data from PS4 External Hard Drive. Therefore, make sure that the drive was not previously formatted for external storage. In some cases, the user might get an alert message saying that "The USB storage device is not connected". Press J to jump to the feed. External hard drives can be an Extended Storage Device to add more storage for your PS4. However, it can be annoying if your PlayStation 4 does not identify the external hard drive. I bought a Toshiba Canvio Advance, an external hard drive that people said worked fine with the PS4. Check if your external hard drive is compatible with PS4 standards. In such a case, you must consider compatibility. Turn off your PS4 and also switch off electricity for a while. And you'll get a message like "The USB storage device is not connected" or other error codes from your PS4. Click on the external hard drive and check its condition. Moreover, if you have any important data like images and videos that you don’t want to lose, you should save it to the cloud or on an external device. The safe mode is activated, you’ll now be presented with some options. All Rights Reserved. Right-click "This PC" and choose "Manage". • How to initialize new external hard drive? PlayStation4 has no support for wireless external hard drives, claiming that the specifications of an PS4 external hard drive should be: Therefore, if your new external hard drive is not accepted by PS4 system, check if its specifications apply to the requirements. No matter what type of file got deleted, it can be rescued, like, office documents, videos, photos, audios, archives, emails, etc. How to Fix PS4 External Hard Drive Not Working/Recognized Issue. My Seagate 2 tb external hard drive stopped working when my PS4 froze and I had to unplug cable to reset. The power light is on, but the drive does not appear on Disk Management or when I type the drive letter at the command prompt. Console performance issues may result in an unrecognized USB device. Let me tell you that some old USB storage device is not compatible with PS4. Wouldn’t recognize usb after that. Summary: It's a complete guide to fix PS4 external hard drive not recognized for working issues. Recover lost Steam game files, PS4 games files and other game data in just three steps and the recovery rate is high. If it’s working properly, then make sure the external hard drive is formatted with FAT or exFAT file system, because PS4 doesn’t accept other file systems.